Signature Kitchens ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, how we use it and what rights you have. It is written to align with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.
Signature Kitchens is a bespoke kitchen, cupboard and cabinetry business based in Edenburg, Sandton, Johannesburg, delivering projects across South Africa and Zambia. For the purposes of POPIA, Signature Kitchens is the responsible party for the personal information described in this policy.
We only collect what we need in order to respond to you and to carry out work you have asked us to do.
We do not knowingly collect information from children, and we do not collect special personal information (such as health, religious or biometric data) through this website.
| Purpose | Lawful basis under POPIA |
|---|---|
| Responding to your enquiry and preparing a quote | Your consent, and steps taken to conclude a contract |
| Designing, manufacturing and installing your project | Performance of our contract with you |
| Following up on a quote you requested | Your consent and our legitimate interests |
| Keeping accounting and tax records | Compliance with a legal obligation |
| Measuring website and advertising performance | Your consent (cookies) |
We do not sell your personal information, and we do not use it for unrelated marketing without asking you first.
We share personal information only where it is necessary, and only with parties who are required to keep it secure. These may include:
Some of these providers operate servers outside South Africa. Where information is transferred across borders, we take reasonable steps to ensure it receives a comparable level of protection, as POPIA requires.
Cookies are small files stored on your device. This site may use:
You can block or delete cookies through your browser settings at any time. Blocking analytics and advertising cookies will not stop you using the site or sending us an enquiry.
We apply reasonable technical and organisational safeguards, including HTTPS encryption on this website, access controls on the accounts that receive enquiries, and limiting access to staff who need it to do their job. No system is completely secure, but we take these obligations seriously and will notify you and the Information Regulator if a breach affects your information, as POPIA requires.
Under POPIA you have the right to:
To exercise any of these rights, email info@signaturekitchens.co.za or call 081 396 1676. We will respond within a reasonable period. There is no charge for asking us to correct or delete your information.
If you believe we have not handled your personal information lawfully, you may lodge a complaint with the Information Regulator of South Africa:
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Where changes are significant, we will make that clear on the website.
Any question about this policy or about how we handle your information is welcome. Email info@signaturekitchens.co.za, call 081 396 1676, or use our contact page.